Partner Manager


As a Partner Manager, you will be responsible for achieving sales targets and rebate programs for an assigned partner portfolio, as well as being the liaison between Defy, our OEM suppliers and/or our Service Alliance Partners. You will develop and implement successful product and services programs unique to the specific categories, business units and selling venues.


  • Oversee and coordinate all aspects of Defy’s relationship with partner
  • Work with partner to identify new areas of opportunity for Defy’s growth and mutual success
  • Assist in developing strategy to initiate and build growth and awareness within sales organization
  • Facilitate/negotiate improved resale, MDF, Rebate, and other transactional and financial terms
  • Function as point of escalation and control for issues and conflicts of all levels of the relationship
  • Act as a partner advocate to all Sales Areas nationally for the assigned Partner(s)
  • Develop programs in conjunction with marketing to drive demand
  • Manage Defy’s presence on partner websites
  • Coordinate education of partner(s) on Defy’s capabilities – ongoing
  • Maintain field partner roster – partner manager contacts
  • Manage partner briefing/report templates
  • Manage and maintain certifications, vendor awards and other partner information relating to the partnership
  • Perform other duties as assigned

Supervisory Responsibilities

This position will have no direct reports.


  • Bachelor’s Degree (B.A.) from four-year college or university required.
  • Minimum 5 years’ experience in product management (preferably in the cybersecurity industry).
  • Knowledge of the IT manufacturer base and familiarity with IT market dynamics and partner marketing programs.
  • Strong attention to detail and the ability to organize and prioritize work required.
  • Ability to adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a high-volume environment required.
  • Possess a high degree of quality, integrity, and accountability for work product with demonstrated decision-making skills and the ability to obtain results required.
  • Ability to communicate clearly and professionally at all levels of the organization and external contacts required.
  • Excellent writing, communication, organization, and time management skills required.
  • Ability to positively interact with personnel in a team environment required.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint, Asana or other planning collaboration tools, and Salesforce are all required.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form, and to deal with several abstract and concrete variables

Additional Information

Defy is dedicated to providing a great overall experience to all of our customers and understand that starts with our employees. We encourage collaboration, growth, and success of all our employees.

With Defy you can expect:

  • An entrepreneurial and collaborative environment
  • Professional training opportunities
  • An engaging and fun culture
  • Opportunity to work with industry-leading, talented peers
  • Remote (USA)
  • Full-time
  • Travel Required: 50-60%
Date Posted
May 25, 2023
Full Time
Remote; USA

How to Apply

For immediate consideration email your resume and letter of interest to [email protected] Be sure to indicate the position you are applying for in your subject line.

Who is Defy?

At Defy Security, our 20+ years of experience in and dedication to cyber security have assisted some of our nation’s leading financial institutions, healthcare organizations, manufacturers, and retail outlets to entrust their internet security needs to us. Our experience, expertise, and focus enable us to bring the industry’s most innovative services and technologies to our customers. With our comprehensive, customer-centric approach, our customers expect on receiving the best solutions and the highest level of service – from consultation and integration all the way through testing and support. With DefY, the needs of our customers are always the top priority.

Why Defy?

Defy Security provides our employees to work and learn with a team that is built on high integrity and extensive industry experience that puts our employees and customers as the #1 priority. These values have and will remain the core foundation as we continue to grow exponentially. From the newest hire all the way to the CEO, one can expect to be treated as a valuable contributor to our collective goals and aspirations.

If you are ready for the challenge of working in a fast paced, dynamic industry with arguably the best team in the industry, reach out to learn more…

Benefits Include:


Generous Employer contributions for medical, vision and dental insurance


401k program with company matching


Unlimited PTO


Remote work environment with fun virtual events