Summary

As a Partner Manager, you will be responsible for achieving sales targets and rebate programs for an assigned partner portfolio, as well as being the liaison between Defy, our OEM suppliers and/or our Service Alliance Partners. You will develop and implement successful product and services programs unique to the specific categories, business units and selling venues.

Responsibilities:

• Oversee and coordinate all aspects of Defy’s relationship with partner
• Work with partner to identify new areas of opportunity for Defy’s growth and mutual success
• Assist in developing strategy to initiate and build growth and awareness within sales organization
• Facilitate/negotiate improved resale, MDF, Rebate, and other transactional and financial terms
• Function as point of escalation and control for issues and conflicts of all levels of the relationship
• Act as a partner advocate to all Sales Areas nationally for the assigned Partner(s)
• Develop programs in conjunction with marketing to drive demand
• Manage Defy’s presence on partner websites
• Coordinate education of partner(s) on Defy’s capabilities – ongoing
• Maintain field partner roster – partner manager contacts
• Manage partner briefing/report templates
• Manage and maintain certifications, vendor awards and other partner information relating to the partnership
• Perform other duties as assigned

Supervisory Responsibilities

This position will have no direct reports.

Qualifications:

• Bachelor’s Degree (B.A.) from four-year college or university required.
• Minimum 5 years’ experience in product management (preferably in the cybersecurity industry).
• Knowledge of the IT manufacturer base and familiarity with IT market dynamics and partner marketing programs.
• Strong attention to detail and the ability to organize and prioritize work required.
• Ability to adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a high-volume environment required.
• Possess a high degree of quality, integrity, and accountability for work product with demonstrated decision-making skills and the ability to obtain results required.
• Ability to communicate clearly and professionally at all levels of the organization and external contacts required.
• Excellent writing, communication, organization, and time management skills required.
• Ability to positively interact with personnel in a team environment required.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, Asana or other planning collaboration tools, and Salesforce are all required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form, and to deal with several abstract and concrete variables

Additional Information

Defy is dedicated to providing a great overall experience to all of our customers and understand that starts with our employees. We encourage collaboration, growth, and success of all our employees.

With Defy you can expect:

• An entrepreneurial and collaborative environment
• Professional training opportunities
• An engaging and fun culture
• Opportunity to work with industry-leading, talented peers
• Remote (USA)
• Full-time
• Travel Required: 50-60%