Managed Services

Custom services come standard

No two MSS scenarios are alike, which means no two MSS contracts should be alike. We create a Managed Services Strategy specifically designed for your company, one that delivers exactly the requirements you need. No more, no less. Because to us, operating with integrity means protecting you—and your bottom line.


Top talent for every customer

With deep experience and strong relationships in MSS, our team works with top talent, so we can bring top talent to work for you.


Clear plans your stakeholders understand

We’re committed to helping you successfully market and deliver solutions to stakeholders—often a security leader’s toughest battle


Product testing on your behalf

Through Defy Labs, we independently track and test OEM innovations to identify those that fit your requirements, not ours.

key feature

Personalized service for every client

Whether you’re migrating to cloud or securing a data center, whether you’re a B2B company or have a million global customers, we give every single one of our customers exceptional service every single time. That means we don’t only show up when it comes time to renew. We stay in close contact to make sure we’re meeting your expectations, and successfully executing on strategy in the long-term and in the day-to-day.

Meet The Team

Ty Kaing and his children

Ty Kaing, Solutions Architect

Ty Kaing came to Defy to put his experience and knowledge to work for customers—and more importantly, for the opportunity to put customers first. Always. “It’s never about a single deal at Defy,” Kaing says. “It’s about forging a long-term relationship.” With more than a decade in MSS, Kaing knows the landscape better than most. Totally committed to your success, he works tirelessly to find both the technical and human solutions that work best for you.